Effective Date: August 1st, 2025
Content Cucumber is a service operated by Content Basis, LLC (“we,” “our,” or “us”), located at 1400 Van Buren St. NE, Suite 200, Minneapolis, MN 55413. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We collect the following types of information:
- Contact information: Name, email address, and other details you provide when you contact us, sign up, or submit requests.
- Billing information: Payment details, which are processed securely through trusted payment processors (e.g., Stripe).
- Usage data: Data about how you interact with our website or platform (e.g., pages visited, content requests, and activity logs).
- Technical data: Information like IP addresses, browser types, and cookies.
- Other information as necessary: We may collect additional information you provide or that is required to deliver and improve our services.
2. How We Use Your Information
We use collected information to:
- Provide and improve our writing services.
- Manage billing and subscriptions.
- Communicate with you about projects, support requests, or updates.
- Analyze trends and improve site performance.
- Comply with legal requirements.
3. Cookies and Tracking
We use cookies, analytics, and similar technologies (e.g., Google Analytics, HubSpot, and other marketing or reporting tools) to track user activity, understand behavior, and enhance your experience. By using our website, you agree to the use of these technologies. You can disable cookies in your browser settings, but some features may not work properly.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share information with:
- Service providers and partners who help us deliver services (e.g., payment processors, email platforms, project management tools).
- Analytics and marketing tools that track website activity or campaign performance.
- Legal authorities if required by law or to protect our rights, property, or safety.
As our tech stack changes, we may work with new third-party services. We aim to ensure all partners meet standard security and privacy practices.
5. Data Retention
We retain information indefinitely unless you request deletion. If you would like us to remove your data, please email us at info@contentcucumber.com.
6. Your Rights
You may request:
- A copy of the data we hold about you.
- Correction of inaccurate information.
- Deletion of your data, unless we are legally required to retain it.
To exercise these rights, contact us at info@contentcucumber.com.
7. Children’s Privacy
Our services are intended for business use only and are not directed to children under 13. We do not knowingly collect information from anyone under 13. If you believe a child has provided us with personal information, please contact us to have it removed.
8. International Users
We operate in the United States. By using our services, you consent to the processing of your information in the U.S. We make no guarantees of compliance with data protection laws outside the U.S. but will make reasonable efforts to honor deletion and access requests from international users.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy at any time. The latest version will always be available at contentcucumber.com/privacy-policy. Continued use of our services after updates indicates acceptance of the new policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
info@contentcucumber.com
Content Basis, LLC
1400 Van Buren St. NE, Suite 200, Minneapolis, MN 55413