Effective Date: August 1st, 2025
Welcome to Content Cucumber, a service provided by Content Basis, LLC, located at 1400 Van Buren St. NE, Suite 200, Minneapolis, MN 55413. By using our services, you agree to the following Terms of Service.
1. Overview
Content Cucumber offers writing services through subscription-based plans and custom project work. These terms apply to all users unless explicitly superseded by a separate signed agreement. If a specific agreement does not cover a given term, the terms below will apply by default.
2. Services
Our core service is written content production based on client-submitted requests. Submissions are typically made via app.contentcucumber.com, though alternate workflows (such as shared spreadsheets) may be used by mutual agreement.
We also offer one-off or custom projects, which are quoted individually. Unless otherwise agreed in writing, all services are governed by these Terms of Service.
3. Eligibility
Our services are available to anyone unless their usage violates applicable laws or ethical standards. We reserve the right to suspend or terminate service for clients who:
- Request content that promotes hate speech, plagiarism, or illegal activity
- Instruct us to write false or misleading content (such as fake reviews)
- Otherwise engage in unethical or unlawful use of our services
4. Ownership & Usage Rights
You own all content delivered through our service. We retain no ownership or usage rights to your content once it is delivered.
5. Turnaround Time & Revisions
Turnaround time is determined by your subscription plan. For example, an 8,000-word monthly plan allows for approximately 400 words delivered per business day. If you submit a single 800-word request with no backlog, it will typically be delivered within 2 business days.
Unlimited revisions are included and may be requested at any time for any piece of content we have delivered.
6. Subscriptions & Billing
Subscriptions are billed monthly unless otherwise specified. Clients may opt into longer billing terms at a discounted rate.
We do not offer a standard money-back guarantee. If you have concerns about your service, please contact us and we’ll do our best to resolve the issue.
7. Acceptable Use
You agree not to use our services for any purpose that is unlawful, misleading, harmful, or unethical. This includes—but is not limited to—requests for:
- Infringing copyrighted content
- Plagiarized material
- Hate speech
- Illegal activity
- Fraudulent claims or endorsements
We reserve the right to deny any request or terminate service at our discretion.
8. Custom Projects
Custom projects are governed by the unique terms provided at the time of quote. In the absence of specific terms, these standard Terms of Service will apply.
9. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.
10. Dispute Resolution
We value good-faith partnerships and strive to resolve all disputes informally. If a formal resolution is required, all legal matters will be governed under the jurisdiction of Minneapolis, Minnesota.
11. Changes to These Terms
We may update these Terms of Service from time to time. We’ll post the most recent version on our website and revise the “Effective Date” accordingly. Continued use of our services after changes constitutes acceptance of the updated terms.