customer service

Offer Customer Service on Social Media

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Providing customer service on social media

Social media-based customer service presents a plethora of opportunities for growing businesses. Plenty of owners, managers, and marketing professionals already use various social media platforms to extend their reach. If you’re one of these business leaders, you probably want to harness the power of social media to improve customer care. 

How To Use Copywriting To Help Reduce Your Customer Churn

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Customer churn costs companies $136.8 billion annually, but our copywriting strategies can help! A business’s churn rate is the number of people that cancel a subscription or stop using the business’s product. As customers and clients leave, companies have to create advertisements and entice new ones. Finding a new customer is 5 times more expensive … Read more